exchanges and returns policies

Return Policies

We understand it is difficult to purchase accessories online, so please feel free to contact us and ask any questions you may have before purchasing. Returns can only be accepted on certain items. Most returns will be charged a 20% restocking fee due to the handmade nature of the product. Please see below for details.
 

**Please Note: All items must be returned in the original packaging and remain unused and with all tags still attached. Returns that are damaged, soiled or altered will not be accepted and may be sent back to the customer.

SASHES/BELTS

All sashes and belts are made to order with a custom ribbon color so unfortunately we cannot accept returns or exchanges on these items.

 

HEADBANDS 

headbands made to order with a custom ribbon color  and halos/ crown are not returnable.

 

returns and exchanges are permitted on  Fashion headband (in store soon) which do not have any custom option choice

the 20% restocking fee is applicable and  Item must be returned (postmarked) within within 7 days of receiving.

 

Rhinestone brooches CLIPS/COMBS
Returns & Exchanges are permitted with a 20% restocking fee. Item must be returned (postmarked) within within 7 days of receiving.

 

beaded comb and clips
All sales are final, due to their handmade and delicate nature.

 

Shoe clips
Returns & Exchanges are permitted with a 20% restocking fee. Item must be returned (postmarked) within within 7 days of receiving.

 

garters
Due to their intimate nature, all garters are FINAL SALE.

 

 Veils
all veils and veils set are FINAL SALE.

 

Hair Flowers
All sales are final, due to their handmade and delicate nature.

 

Jewelry
All nestina accessories Jewelry is final sale.

 

Custom Designs
All customized orders (including custom ribbon color, fabric color or extended beading) are final sale and cannot be returned.

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